Is it legal to text customers for reviews?

Yes, when you have the customer consent, and Own The Box Marketing handles the compliance for you. Review-request texts fall under the TCPA, which generally requires prior express written consent for promotional messages. The review system it runs, Rhody Reviews, captures that consent and keeps every message inside the rules.

• Consent is captured up front, so requests only go to customers who agreed to receive them.
• STOP and opt-out requests are honored instantly and permanently.
• Messages only go out during permitted local hours.
• Every message is logged, so you have a clean record if you ever need one.

You get the reviews without having to learn telecom law. Own The Box Marketing builds the consent, the opt-outs, the timing, and the record-keeping into the system so you stay on the right side of the TCPA and the FTC.