Can I offer customers a discount or gift for leaving a review?

No, and Own The Box Marketing will not help you do it. Google and the FTC prohibit incentivized reviews of any kind. Offering something in exchange for a review can get your reviews removed and carries steep penalties.

• No payment, discounts, free products, gift cards, or loyalty points in exchange for a review, ever.
• The review system Own The Box Marketing runs, Rhody Reviews, only makes it easy for genuine customers to leave honest feedback.
• Real reviews from real customers are what earn trust and hold up over time.

An incentive turns a review into an ad, and platforms treat it that way. Own The Box Marketing keeps you clean by growing reviews that are earned, not bought.