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Privacy Policy

Privacy Policy

How Own The Box Marketing collects, uses, and protects your information.

Last updated: September 12, 2026

This Privacy Policy explains how Own The Box Marketing LLC handles information in connection with owntheboxmarketing.com and the marketing services we provide. It covers the OTBM digital-marketing agency. Our other products (for example, the Rhody Reviews software) have their own separate policies.

1. Who we are

Own The Box Marketing LLC is a Rhode Island limited liability company ("we," "us," "our"), with an authorized business address of 29 Hunters Ct, Saunderstown, RI 02874. We provide digital-marketing services to businesses nationally. Questions about this policy can be sent to [email protected].

2. Information we collect

Information you give us. When you contact us, book a call, request a quote, or become a client, we collect the information you provide, such as your name, business name, email address, phone number, and details about your business and its marketing needs. When you become a client, we also receive access to and information about the business accounts you ask us to manage (for example, your Google Business Profile, website, and analytics).

Information collected automatically. When you visit our website, we and our service providers may collect standard technical information such as your IP address, browser type, device information, pages viewed, and the site that referred you, through cookies and similar technologies. See Section 7.

Payment information. Payments are processed by our third-party payment processor. We do not store your full card number on our systems.

3. How we use information

We use information to:

  • Respond to your inquiries and provide quotes
  • Provide, manage, and improve the services you purchase
  • Set up and manage the marketing accounts, listings, and campaigns you engage us for
  • Bill you and keep records
  • Communicate with you about your account and our services
  • Meet legal, tax, and compliance obligations

We do not sell your personal information.

4. Client customer data

As part of providing services, you may give us access to your own customers' contact information (for example, to send review requests on your behalf). We act as a service provider handling that information on your instructions and for the purpose of providing your services. You are responsible for having obtained the consents required by law (including TCPA and CAN-SPAM) for those contacts. We do not use your customers' contact information for our own marketing.

5. Google user data

Where you grant us access to your Google Business Profile or other Google accounts to provide services, we access and use that data only to perform the services you have engaged us for. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. We do not use Google user data for advertising, and we do not sell it or transfer it except as needed to provide your services or as required by law.

6. How we share information

We share information only:

  • With service providers and platforms we use to run our business and deliver your services (for example, hosting, analytics, payment processing, and the directory and advertising platforms your plan uses), and only as needed for those purposes
  • When you direct us to (for example, submitting your business information to a directory or platform on your behalf)
  • To comply with the law, respond to lawful requests, or protect our rights, and
  • In connection with a business transfer (such as a merger or sale), subject to this policy

7. Cookies and analytics

We use cookies and similar technologies for basic site functionality and to understand how our site is used (analytics). You can control cookies through your browser settings; disabling some cookies may affect how the site works.

8. Data retention and security

We keep information for as long as needed to provide services, meet our legal and tax obligations, and resolve disputes, and we then delete or de-identify it. We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your rights

Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you, or to opt out of certain uses. To make a request, email [email protected] and we will respond as required by applicable law. We will not discriminate against you for exercising these rights.

10. Children

Our services are for businesses and are not directed to children under 13, and we do not knowingly collect personal information from children.

11. Changes

We may update this policy. When we make material changes, we will update the "Last updated" date and, where appropriate, notify you.

12. Contact

Own The Box Marketing LLC
29 Hunters Ct, Saunderstown, RI 02874
[email protected]
(401) 422-3568